Assistenzi Clienti

It took us nine trains to get from Florence to Les Arcs Draguign, our destination in southern France, and back to Florence.  That's not the remarkable part.  The remarkable part it that out of those nine trains, only two arrived at our destination on time and those were both in France!  Because of this, when we arrived at a station, we were constantly standing in the line at the Assistenzi Clienti (Customer Care) so that we could get a note, a stamp, a scribble or something that would allow us to take a later train without paying.  No explanation was given for the lateness, but I have a feeling that much of it had to do with the fact that Italian trainworkers strike on a regular basis or stage a "slow down," and part of it is due to the fact that Italy lost to Spain in the soccer playoffs.

But I have to say that Assistenzi Clienti was right up there.  I think it has to be because they get a lot of practice.

Ciao